Counter-argue before they argue (just in case!)

Friday, May 13, 2016, by Eliane Karsaklian

A few weeks ago I asked for an appointment with the director of a company I have been working with for a while in Paris. Our meeting was supposed to last just one hour during which we would talk about our collaboration in several aspects. Not only did the meeting start late, because that person […]


Americans are shallow…

Tuesday, April 26, 2016, by Eliane Karsaklian

At least, this is what the French think. Case in point: “You arrive there and everyone treats you like an old friend. They talk to people they have never seen before; they ask you how you are doing today? And everything about you is awesome, amazing and outstanding. At first, you think they are laughing […]


Why Pet Owners are Better International Negotiators

Tuesday, March 29, 2016, by Eliane Karsaklian

One of the main issues in international negotiation is potential misunderstandings caused by communication gaps. Because communication is rooted in different languages, different habits, and different rules, we often find it difficult to communicate with people from other cultures. Interestingly, most people are able to communicate with animals. Cats, dogs, hamsters, horses and so many […]


He Who Knows Everything

Monday, March 7, 2016, by Eliane Karsaklian

The guy had all figured out. He knew about business and he knew about culture. If you told him something he already (thought he) knew, he wouldn’t listen to you and made it a point to show how bored he was when listening to you. If you said something he didn’t know, he would disagree […]


How to Be an Amazing International Business Leader

Thursday, February 11, 2016, by Eliane Karsaklian

Managing and leading culturally diverse teams has been a challenge for leaders worldwide for decades because leadership is not practiced the same way across cultures. Leadership is based on values, as are cultures. International leaders should not only know about national cultural values but also, and mainly, about diverse corporate values. Converging values are needed […]